- A police station in Satara district of Maharashtra is the state topper in the SMART policing survey conducted by Quality Council of India.
- In February 2019, Satara was declared SMART police district by the state government.
In focus: SMART Police stations
- In the 2014 DG/IG Annual Conference, the Prime Minister had introduced the concept of SMART policing.
- SMART Police expands for
- Sensitive but Strict
- Modern with mobility
- Alert and Accountable
- Reliable and Responsive
- Trained and Techno-savvy
SMART Police Stations
- In the making of SMART Police, the Ministry of Home Affairs announced the establishment of one model SMART police station in each state.
- The select model Police Stations in the country are assessed on the basis of a survey based on certain parameters and best police stations awarded.
- The idea was to generate a culture of competition among the police stations in each state.
- Besides the Ministry of Home Affairs will assist State Governments for setting up of more SMART Police Stations
- Private sector involvement is enabled through the Corporate Social Responsibility (CSR) programmes in rolling out SMART Police Stations.
- Intelligence Bureau is responsible for identifying the best performing police stations.
- Besides, Quality Council of India is responsible for a national-level accreditation of SMART police stations.
- Performance in controlling crime
- Mobility of police force
- Emergency response system
- Traffic management
- Records maintenance
- Citizen perception of police personnel
- Welfare of police personnel
- Technology deployment
- CCTNS upgradation
Characteristic features of SMART Police stations
- Basic amenities for visitors, waiting area, toilets, drinking water etc
- Rest room for constables
- Separate rest rooms for women constables
- Natural lighting and ventilation, solar lighting, energy saving features.
- CCTV, Safe & secure armoury, record room, communication room for wireless, computers etc.
- Automated kiosks for filing of complaints by public
- CCTNS (Crime and Criminal Tracking Network & Systems) is a national level digitazed database on crimes and criminals.
- It facilitates pan-India search on crimes and criminals by investigating officers throughout the country.
- CCTNS project interconnects about 15,000 police stations across the country.
- CCTNS will include a number of citizen-friendly services including
- Police verification for various purposes like issuance of passport,
- Reporting a crime and online tracking of the case progress,
- Online reporting of grievances against police officials,
- Accessing victim compensation fund and legal services
In brief: Quality Council of India
- QCI is a non-profit autonomous organization under the Department of Industrial Policy and Promotion.
- It is the accreditation authority in India, responsible for national level quality assessment and accreditation in India.
- It is registered as a society under the Societies Registration Act of 1860.
- It has representation of government, industry organizations like ASSOCHAM, CII and FICCI and consumer organizations.
- QCI runs accreditation programmes through its Boards namely the National Accreditation Board for Education & Training (NABET) for accreditation of schools, National Accreditation Board for Hospitals and Healthcare Providers (NABH).
- The Chairperson of QCI is appointed by the Prime Minister.